Terms of Service for Launch Longevity Pty Ltd
Effective Date 13 August  2024

1.      Introduction

These Terms of Service ("Terms") govern your use of RosLindsey.com, the services provided by Launch Longevity Pty Ltd ("we," "us," or "our"), and any associated content, including the Health Selfie tool, 1:1 consultations with a registered nurse, Individualised Wellness Plan, Longevity League membership, The Wellness Nurse Podcast, and other services and referrals provided and coordinated by Launch Longevity Pty Ltd. By accessing or using our services, you agree to be bound by these Terms.

2.  Health Selfie Tool

The Health Selfie tool is a combined self-assessment tool comprising five validated health assessments. By using this tool, you acknowledge and accept the potential risks and limitations associated with uncovering upsetting information or discovering previously unknown health issues. There is also a possibility that scoring well on these assessments may inaccurately lead you to believe that your overall health is satisfactory. This self-assessment serves as a preliminary evaluation but does not substitute for a comprehensive medical assessment. We recommend that users avail themselves of the services provided by the authors of these validated tools. For further information and support, please visit:

• BMI and Obesity: https://www.health.gov.au/topics/overweight-and-obesity/bmi-and-waist
• Diabetes: https://www.diabetesaustralia.com.au
• Alcohol Intake: https://auditscreen.org and https://www.health.gov.au/topics/alcohol/about-alcohol/how-can-you-reduce-or-quit-alcohol
• Mental Health: https://www.blackdoginstitute.org.au and https://www.beyondblue.org.au

3. Services

We provide independent online nursing services in Australia, including self-health assessments, consultations, and wellness plans. Our core offering is the Launch Longevity Package, which includes:

• 1-hour 1:1 consultation with a Registered Nurse
• Development of an Individualised Wellness Plan
• 30-minute follow-up session
• 3-month membership to Launch Accountability

4. Disclaimer and Limitations

4.1 Not a Substitute for Medical Care: Our services are not a substitute for comprehensive medical care. We strongly recommend that you use our services in conjunction with consultations with your General Medical Practitioner (GP) or other relevant health professionals.

4.2 No Guarantee: While we strive to provide strategies to help reduce the risk of developing lifestyle chronic diseases, we cannot guarantee prevention of all chronic diseases. Following a plan issued by Launch Longevity does not ensure you will not develop any diseases.

4.3 Limitation of Liability: We are not liable for any diseases you may develop. Our services are intended to supplement, not replace, professional medical advice, diagnosis, or treatment.

4.4 Third-Party Services: We are not responsible for services supplied by professionals or practitioners advertised on our site. Any engagement with these third parties is at your own risk.

5. User Responsibilities

5.1 Accurate Information: You agree to provide accurate, current, and complete information during the registration process and in all your interactions with our services.

5.2 Consent: By using our services, you acknowledge that there are more comprehensive ways of getting a health assessment through your General Medical Practitioner. You consent to receive our limited online nursing services with this understanding.

6. Privacy

Your use of our services is also governed by our Privacy Policy, (provide link here) which is incorporated into these Terms by reference.

7. Payment and Refunds

7.1 Fees: Fees for our services are as listed on our website or as quoted to you directly.

7.2 Payment: Payment is due at the time of booking unless otherwise agreed in writing.

7.3 Refunds: Our refund policy complies with Australian Consumer Law. Please contact us directly for refund requests.

8. Termination

8.1 Opt-Out: You may opt out of correspondence or any programs at any time by contacting us or using the unsubscribe options provided.8.2 Termination by Us: We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

9. Changes to Terms

We may modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Effective Date" above. Your continued use of our services after any changes indicates your acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts in Australia.

11. Contact

If you have any questions about these Terms, please contact us at [email protected]By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.